Eligible Travelers FAQ

Allow the people that share your flight privileges to list themselves!

The days of having to be the family travel agent or sharing your work password are behind you! With ID90 Travel, you are able to grant access to the flight listing system to anyone that you share flight privileges with from your Pass Department.

Sharing Non Rev Access Is Simple

 
 

1.

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Log in to ID90 Travel and go to your profile

 
 

2.

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Select the Eligible Travelers option to view all the people with flight privilege eligibility from your employer

 
 

3.

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Enter that person’s email address and send an invitation. Once they create an account, they'll gain access to book non-rev flights through ID90 Travel's website and mobile apps.

FAQs

What is an Eligible Traveler?

Eligible Travelers are those family members, partners, and close friends you’ve designated to share non-revenue flight privileges with. You can book on behalf of your eligible travelers under “Other Passengers” when booking a non-rev ticket.

I think there is someone missing from my Eligible Traveler list. How do I add someone?

ID90 Travel can only display the people your employer tells us have access to your flight privileges. If you feel someone is missing, please contact your employer to have them update your Eligible Travelers.

Why should I give my Eligible Traveler access to book their own flights?

Managing travel plans for others can be a pain. We found many airline employees felt the same — they didn’t want to be their Eligible Traveler’s full-time travel agent. Giving your Eligible Traveler access will remove you from the equation while giving them all the information they need to make an informed decision.

Can I give access to Eligible Travelers via the ID90 Travel app?

Unfortunately, not at this time. We’re actively working on making this feature and many others available in the mobile app in the near future.

Can I give access to all of my Eligible Travelers?

You can give access to any eligible travelers over the age of 18.

Can I remove someone’s access from booking their own flights?

Yes! Removing access is just as easy as granting it. You can go to the Eligible Traveler section of your profile and click the “Remove Access” button on that travelers card and they will no longer be able to book their own flights.

Please note this does not remove a person from your Eligible Traveler list or cancel any flights they currently have booked. To remove a person you will need to work with your employer to update your list of eligible travelers.

Why am I not seeing my buddy pass travelers on my profile?

Your list of Eligible Travelers only shows the people listed with your employer. Any buddy pass (or similar program) travelers will not be displayed here. You will still be responsible for booking travel for these pass travelers.

I added the wrong email address. Can I update the contact information for that Eligible Traveler?

Yes. Before an invitation is accepted, you will see the "Give Access" button updated to "Resend Access." Clicking on this will ask you to provide a new email address and give you the opportunity to add the correct contact details.

Will Eligible Travelers be able to view non-rev policies such as Dress Codes?

Yes, all Eligible Travelers will be able to see the non-rev policies for each airline they book with. The policies are listed both in the trip itinerary and in the confirmation email.